Title IX & DHR Case Manager/Investigator - San Francisco

  • 24 Aug 2021 3:28 PM
    Message # 10954348
    Anonymous member (Administrator)

    The Title IX & DHR Case Manager/Investigator is fundamental to the University's equity, inclusion and compliance efforts, as they provide administrative and investigative support to the Title IX Coordinator/DHR Administrator regarding confidential, sensitive and complex matters. The incumbent manages/prioritizes cases, prepares investigation reports, and conducts prompt, thorough, fair, and impartial investigations pursuant to requirements set forth in CSU Executive Orders. Learn more, and apply, at their job page.

    Minimum Qualifications

    • Bachelor's degree from an accredited four-year college or university in a relevant discipline.
    • Professional knowledge of Title IX, Clery Act, VAWA, FERPA, Equal Employment Opportunity (EEO) affirmative action, the Americans with Disabilities Act and other applicable federal and state civil rights and employment laws, regulations and court decisions;
    • Knowledge of principles of conducting investigations, including interview methods and techniques;
    • Knowledge of principles of social justice; Knowledge of principles of cultural competence; Ability to work independently, take initiative and handle highly sensitive and confidential information appropriately;
    • Strong and effective interpersonal skills, including the ability to establish rapport with a diverse range of community members;
    • Ability to develop and maintain effective, collaborative working relationships;
    • Commitment to principles of due process, fairness, ethical conduct and respect;
    • Excellent writing and research skills and the ability to generate concise and analytical reports about complex and sensitive investigations;
    • Must have exceptional organization skills, including the ability to handle a significant caseload and manage multiple deadlines;
    • Must be proficient in Word, Excel, PowerPoint, Adobe and Zoom; and
    • Five-page writing sample.

    Preferred Qualifications:

    • Juris Doctor with two or more years of law firm experience or an equivalent combination of education and law experience;
    • Two (2) years' experience in Student Conduct, Title IX, DHR (Discrimination, Harassment & Retaliation), EEO or employee relations complaint and/or grievance investigation and resolution;
    • Experience in a higher education setting preferred, public higher education;
    • Certification for Title IX Investigator, Civil Rights Investigator or Workplace Investigator;
    • Recent advanced level professional training on workplace investigation best practices; and
    • Proficiency with Maxient or other case management software.


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